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Medical Marketing Agency

Expert AI Healthcare Marketing Company PatientGain.com is HIPAA Complaint. Typical Pricing is $799/mon to $1999/mon for Complete Medical Marketing Solution

A medical marketing agency, also called a healthcare marketing agency, is a specialized marketing firm that focuses on creating and executing AI (artificial intelligence) enabled HIPAA compliant marketing and advertising strategies specifically tailored to the healthcare industry, helping medical practices, hospitals, and other healthcare providers reach and attract patients through targeted campaigns, utilizing their deep understanding of healthcare regulations and patient behavior. This patient acquisition and patient retention strategy should be based on ethical medical marketing standards.

A medical marketing agency, also called a healthcare marketing agency, is a specialized marketing firm that focuses on creating and executing marketing and advertising strategies specifically tailored to the healthcare industry, helping medical practices, hospitals, and other healthcare providers reach and attract patients through targeted campaigns, utilizing their deep understanding of healthcare regulations and patient behavior. This patient acquisition and patient retention strategy should be based on ethical medical standards.
A medical marketing agency, also called a healthcare marketing agency, is a specialized marketing firm that focuses on creating and executing marketing and advertising strategies specifically tailored to the healthcare industry, helping medical practices, hospitals, and other healthcare providers reach and attract patients through targeted campaigns, utilizing their deep understanding of healthcare regulations and patient behavior. This patient acquisition and patient retention strategy should be based on ethical medical standards.

PatientGain healthcare marketing is based on AI agents (artificial intelligence) and expert humans, with over 10+ years of healthcare marketing and software development experience in one company. PatientGain is HIPAA compliant, and we provide BAA for the entire service, applications and website.

One location or one hundred locations, medical marketing experts at PatientGain.com help your medical and dental practice grow using AI based medical marketing software and techniques. Medical advertising and marketing is our focus.  If you use our complete platform, like PLATINUM Service, then medical marketing automation is included, along with the HIPAA compliant website, website management, and medical SEO. We have the apps, expertise, resources, domain knowledge and discipline to help you gain more patients. There are many good healthcare marketing companies. PatientGain offers modern AI based healthcare marketing, as we are a technology and data driven company first, we also understand how to help you differentiate your practice by creating a Unique Selling Proposition (USP) for your medical practice . We analyze your ROI, we check your PAC (Patient Acquisition Costs) and we adjust quickly. We offer top notch healthcare marketing services to providers all across the USA and Canada. Our apps are HIPAA compliant. The best medical marketing company is the one that suits your needs, earns your trust and provides quality service at a reasonable rates.

PatientGain is Proven Medical and Dental Marketing Automation Platform, Based on AI Agents (artificial intelligence), Apps and Awesome Service. PatientGain’s SPOC app (Single Point of Contact app), is a HIPAA-compliant app for medical and dental websites that centralizes all inbound patient activities, and separates them into 2 channels 1) New patient inquiries/referrals/leads and 2) Existing patient questions. Instead of juggling multiple applications for phone calls, texts, and emails, staff can track, manage, and respond to all inquiries from a single dashboard.

A medical marketing agency, also called a healthcare marketing agency, is a specialized marketing firm that focuses on creating and executing marketing strategies specifically tailored to the healthcare industry, helping medical practices, hospitals, and other healthcare providers reach and attract patients through targeted campaigns, utilizing their deep understanding of healthcare regulations and patient behavior.

Medical marketing automation encompasses the strategies and tactics used by healthcare providers and medical practices to promote their services, attract new patients, and retain existing patients. It involves a wide range of activities designed to build awareness, educate patients, and drive engagement through both online and offline channels. The goal of a good medical marketing company is to grow the practice, establish trust, and enhance the patient experience. See medical marketing packages and prices on this page.

While Silicon Valley, California is home for PatientGain.com headquarters, the company employs a diverse and talented team across the USA, Canada and Asia (India – Engineering team is located in India). Our main office is located in Carmel California. Our servers and data centers are HIPAA compliant and are handled by Amazon HIPAA Compliance. You can read more here: https://aws.amazon.com/compliance/hipaa-compliance.   In addition, the websites run on high quality Google Cloud Platform.   We use M2  Memory optimized (M2) machines offer the highest memory and are great for in-memory databases. 

The secret to great medical and dental marketing isn’t just showing up where patients are, it’s also knowing where you can get the greatest return on your marketing spend, we use our Intelli*Connect app which is a Single Point of Contact app – tracks every inbound activity from your website. With tightening budgets, increasing advertising costs, and more competition than ever, it’s never been more critical to spend your marketing dollars wisely.

Your privacy stays yours. We don’t sell your data or target you with ads. Ever. 

Our focus: 

1. Provide healthcare practices with a comprehensive digital  marketing and advertising software platform. Review PatientGain pricing here. Please see our pricing transparency and getting started process.

2. Provide excellent customer service to our customers. Review feedback from customers.

3. Provide equal opportunity to our staff to learn and develop their skills.

Our main office is located in beautiful Carmel California.

Address : 100 Clock Tower Place Suite 120-A Carmel, CA 93923
Sales : sales@patientgain.com
Support : www.patientgain.com/support
Partnerships : partners@patientgain.com

PatientGain.com supports American Society for the Prevention of Cruelty to Animals® (ASPCA®).  As you become our customer, a part of the fees you pay us, is donated to ASPCA  and other local charities focused on helping animals. 

We are very grateful that hundreds of healthcare practices trust us with their digital healthcare marketing!

PatientGain.com is located in City of Carmel and Los Altos, California.

PatientGain Customer Statement We are a customer focused company. Our customers are never a bother to us, whatsoever. We are more than happy to answer any questions you may have. It is our pleasure to assist you. If we are unable to answer your questions, we will direct you to the person who can. Even if you are not our customer and reached out for assistance, we will still help and do our best to assist you.

PatientGain Customer Statement - We are a customer focused company. Our customers are never a bother to us, whatsoever. We are more than happy to answer any questions you may have. It is our pleasure to assist you. If we are unable to answer your questions, we will direct you to the person who can. Even if you are not our customer and reached out for assistance, we will still help and do our best to assist you.

Some local links:

https://www.carmelchamber.org/
https://www.losaltosca.gov/
https://en.wikipedia.org/wiki/Stanford_University
https://en.wikipedia.org/wiki/Palo_Alto,_California

We serve:

Addiction Medicine
Aesthetics Practices
Allergy & Immunology Medical Practices
Alternative Medicine Medical Practices
Anti-Aging Medical Practice
Audiology Medical Practices
Bariatric Surgery Medical Practices
Cancer Care / Oncology Medical Practices
Cardiology Medical Practices
Chiropractor Practices + Integrative Practices
Dentistry Practices – General dentist

Dentistry  Endodontist – Root Canal Specialist
Dentistry – Oral and Maxillofacial Surgeon
Dentistry – Orthodontist – Alignment Specialist
Dentistry – Pediatric Dentist
Dentistry – Periodontist – Gum Specialist
Dentistry – Prosthodontist – Replacement Specialist
Dermatology Medical Practices

ERs and Free Standing ERs
Endocrinology Medical Practices

Family & Primary Care Medical Practices
Functional Medicine Practices
Gastroenterology/Digestive Medical Practices
General Practice / Family Practices / PCP
Geriatrics Practices
Hospitals and free standing ERs

Internal Medicine Practices
Integrative Medicine Practices
Lasik, Vision, Eye Care Medical Practices

Medical Weight-Loss Practices
Naturopathic & Holistic Medical Practices
Neurology Medical Practices
Obstetrics & Gynecology Medical Practices
Orthodontics Medical Practices
Optometry / Ophthalmology Medical Practices
Otolaryngology / ENT Medical Practices
Orthopedics Medical Practices
Pain Management Medical Practices
Pediatrics Medical Practices
Physical Therapy Medical Practices
Plastic Surgery / Cosmetic Surgery Medical Practices
Podiatry Practices

Primary Care Practices
Medical Spa and Aesthetics Practices
Mental & Behavioral Health Medical Practices
Radiology Medical Practices
Rehabilitation Medical Practices
Rheumatology Medical Practices
Reproductive Health Medical Practices
Sexual Health Medical Practices
Urgent Care & Walk-In Medical Practices
Urology Medical Practices
Vein Clinics and Practices
Wellness / Nutrition Medical Practices

Transparency notice & process of starting with PatientGain:

When a new potential customer contacts PatientGain, there is typically a Zoom “get to know each other meeting”. During this meeting it is to assess if our services are right for your medical or dental practice. This meeting is not to “negotiate” or turn you into “sales victory”. No contracts are discussed, however after the Zoom meeting, if there are mutual benefits, PatientGain will provide you complete pricing details, any extra charges you may incur beyond the base service level, and setup costs, and term of the contract. It is your responsibility to read the contract and terms of service details. Once you have reviewed the details of the service and asked all follow up questions, you can send us the order form to get started. We do not sell your information to anyone, we do not share your information with any partners to contact you and sell you any services.

Benefits of hiring a professional medical marketing agency

Top-tier medical marketing companies excel through specialized industry knowledge, comprehensive service offerings, a focus on measurable results, and strong client communication. They understand the unique nuances of healthcare, including regulations and patient behaviors, and tailor their strategies accordingly. When a medical marketing company embodies these qualities, practices benefit.

Advertising Expenditures by Different Categories of Doctors

Insights from PatientGain.com’s Doctors Spend Advertising Report – We have 10+ years of experience in healthcare advertsing and marekting.


1. Primary Care Physicians (Family Medicine, General Practice)

  • Typical Monthly Spend: Around $1,600 to $3,300
  • Key Characteristics: Primary care doctors tend to have the lowest ad spend relative to other specialties. They rely more on local referrals and steady patient flow but invest modestly in digital marketing to build local awareness.
  • Common Advertising Channels: Google Ads targeting local searches like “primary care near me,” local SEO, and Google Business Profile optimization.
  • PatientGain Insight: Primary care providers focus on affordable, highly local advertising, often investing in targeted Google Ads. If SEO is used effectively, with average cost-per-lead (CPL) around $3-$18, specifically using PLATINUM service.

2. Specialists (Cardiology, Orthopedics, Gastroenterology)

  • Typical Monthly Spend: $2,000 to $3,000+
  • Key Characteristics: Specialists spend more to reach patients with specific health needs, competing with hospitals and large health systems. The complexity of their services requires educational marketing and reputation building.
  • Common Advertising Channels: SEO content marketing, Google Ads for treatment-specific keywords, paid social campaigns, and patient review management.
  • PatientGain Insight: Specialists see higher costs, reflecting the niche and competitive nature of specialty care marketing. If SEO is used effectively, with average cost-per-lead (CPL) around $11-$23, specifically using PLATINUM service.

3. Cosmetic and Aesthetic Physicians (Dermatology, Plastic Surgery, Med Spas)

  • Typical Monthly Spend: Often $3,000 to $10,000+
  • Key Characteristics: These fields are highly competitive with elective procedures driving higher marketing budgets. They heavily rely on visually driven platforms like Instagram and YouTube, influencer partnerships, and targeted paid ads.
  • Common Advertising Channels: Paid social media ads, video marketing, influencer collaborations, SEO for cosmetic procedures, retargeting campaigns.
  • PatientGain Insight: The CPL in aesthetics is very high due to high competition and the premium nature of services. If SEO is used effectively, with average cost-per-lead (CPL) around $22-$43, specifically using PLATINUM+ service.

4. Fertility Specialists and Reproductive Endocrinologists

  • Typical Monthly Spend: Around $7,000 to $20,000+
  • Key Characteristics: Fertility clinics invest heavily in education-focused marketing and reputation management, targeting patients conducting extensive online research before choosing providers.
  • Common Advertising Channels: SEO with rich educational content, Google Ads targeting keywords like “IVF clinics,” social media awareness campaigns, and online review solicitation.
  • PatientGain Insight: Fertility specialists tend to have CPLs very high, reflecting the high patient lifetime value and complex decision process. If SEO is used effectively, with average cost-per-lead (CPL) around $25-$120, specifically using PLATINUM+ service.

5. Pain Management Physicians

  • Typical Monthly Spend: Approximately $2,600 to $4,000
  • Key Characteristics: Pain management is a growing field where clinics invest to reach patients seeking alternatives to surgery and opioids. Local SEO and PPC are heavily emphasized.
  • Common Advertising Channels: Google Ads for pain-related keywords, local SEO, educational blogs, reputation management.
  • PatientGain Insight: Pain specialists tend to have CPLs high, reflecting the high competition. If SEO is used effectively, with average cost-per-lead (CPL) around $7-$31, specifically using PLATINUM service.

6. Urgent Care and Walk-In Clinics

  • Typical Monthly Spend: Roughly $4,000 to $10,000
  • Key Characteristics: Urgent care centers compete in highly localized markets where convenience and accessibility drive patient choice. They invest in geo-targeted ads and local reputation building.
  • Common Advertising Channels: Google Local Services Ads, Google Maps optimization, local SEO, social media promotions.
  • PatientGain Insight: These clinics often achieve CPLs around $6-$34, focusing on quick patient acquisition with immediate appointment bookings. If SEO is used effectively, with average cost-per-lead (CPL) around $6-$34, specifically using PLATINUM service.

7. Dental Practices

  • Typical Monthly Spend: Between $4,000 and $15,000
  • Key Characteristics: Dentists promote both routine care and elective procedures, often investing in local SEO, PPC, and patient referral programs.
  • Common Advertising Channels: Google Ads, Facebook advertising, SEO content, review management, video marketing.
  • PatientGain Insight: CPLs vary widely but generally fall between $23-$121, with higher spends associated with cosmetic dentistry ads.


Additional Insights from PatientGain

  • New Practices Spend More: New or expanding practices often allocate 20% or more of expected revenue to advertising, sometimes exceeding these ranges to establish market presence.
  • Digital Marketing is Dominant: Over 70% of marketing budgets are directed towards online advertising, especially Google Ads and social media ads.
  • SEO as Long-Term Investment: Many practices use PatientGain’s SEO services to build sustainable, organic patient acquisition alongside paid ads.
  • Tracking and Analytics: PatientGain emphasizes integrated analytics dashboards, allowing clients to monitor CPL, ROI, lead sources, and optimize spending in real-time.

How PatientGain Uses AI to Improve Healthcare Marketing ROI

Example 1: PatientGain’s AI analyzes patient search patterns. PatientGain’s AI analyzes patient search patterns through a “reverse search engine” algorithm that differs from a typical search engine.

Instead of waiting for users to search and hoping a practice’s site appears, the AI actively analyzes what and how patients are searching for medical information and services in a specific area. It then tailors the optimization of the client’s website to match those specific patient search behaviors.  This approach is driven by a deep understanding of user behavior in the healthcare space, using techniques like intent:

  • The AI recognizes that patient search queries are often based on symptoms, conditions, or treatments rather than specific medical practice names.
  • For example, instead of focusing solely on the name of a dermatology clinic, the AI identifies that patients are searching for terms like “best acne treatment,” “how to prevent wrinkles,” or “dermatologist near me”.
  • The AI then optimizes the practice’s content and keywords to answer these specific questions and match that user intent. 

Example 2: Leveraging voice and mobile search

  • Given that many patients use mobile devices and voice assistants for health-related queries, the AI optimizes for natural language and long-tail keywords.
  • For instance, a patient might ask a voice assistant, “Where is the nearest urgent care?” or “What are the symptoms of a sinus infection?”.
  • The AI helps structure content to rank highly for these conversational, spoken queries, capturing traffic that traditional, keyword-focused SEO might miss. 
  • Finally a human verifies the SEO pages, before adding to a website, and customer is informed also. This is an automated workflow.

Example 3: Identifying local search behavior

  • The AI identifies search patterns tied to specific geographic locations, a critical factor for attracting local patients.
  • This includes analyzing searches like “pediatrician in [city]” or “anti-aging treatments [city]”.
  • PatientGain’s AI uses this information to optimize the practice’s Google Business Profile and other local listings, ensuring the practice is visible in “local pack” results and on Google Maps. 

Example 4: Creating AI-assisted, human-verified content

  • The platform uses AI to generate content and promotions that match the identified search patterns, which is then reviewed by medical content experts for accuracy.
  • This ensures that the content is both optimized for search engines and trustworthy for patients, satisfying Google’s emphasis on Expertise, Authoritativeness, and Trustworthiness (E-A-T) for medical topics. 

Example 5: Using AI agents and automation

  • Beyond SEO, PatientGain’s platform uses AI agents to engage with patients who land on a practice’s website.
  • The AI-powered Intelli*Connect app, and SPOC app, for example, can automatically answer common patient questions and capture lead information, improving conversion rates by engaging with patients immediately based on their interests. 
  • By using SPOC app, all inquiries are funneled through a a single point of contact app. Which minimizes leads leakage and allows your practice to provide timely human responses and automated responses.
By using SPOC app, all inquiries are funneled through a a single point of contact app. Which minimizes leads leakage and allows your practice to provide timely human responses and automated responses.
By using SPOC app, all inquiries are funneled through a a single point of contact app. Which minimizes leads leakage and allows your practice to provide timely human responses and automated responses.

What Makes PatientGain HIPAA‑Compliant?

PatientGain ensures HIPAA compliance across its platform through several key mechanisms:

  • Secure Hosting & Encryption
    PatientGain Uses AWS and Google Cloud infrastructure that’s compliant with HIPAA/HITECH for encrypted storage and data handling.
  • Business Associate Agreement (BAA)
    PatientGain offers standard or custom BAAs, legally ensuring they’re bound to safeguard PHI.
  • Role-Based Access Controls & Staff Training
    Only authorized personnel can access sensitive data, and staff undergo ongoing HIPAA training, and security awareness and security logs are reviewed each day by 2 different staff members.
  • HIPAA-Compliant Applications
    This includes intake forms, CRM and leads funnel apps, two-way texting, contact forms, appointment scheduling, and more—all built with encryption and compliant design in mind.

HIPAA-Compliant Lead Attribution with PatientGain

PatientGain handles attribution of leads while maintaining HIPAA standards:

  1. Secure Lead Capture
    Lead information flows through HIPAA-compliant forms, CRMs, chatbots, and messaging tools—all under a signed BAA.
  2. Attribution Tracking Without PHI Leakage
    PatientGain ties leads to marketing sources (like Google Ads, Facebook Ads, SEO channels) and tracks conversions—all within encrypted systems, ensuring no PHI is inadvertently exposed or shared with non-compliant tools.
  3. Dashboard & Reporting
    You get a centralized dashboard showing which campaigns and channels are driving leads and booked appointments—without using non-HIPAA platforms like Meta Pixel.
  4. Unified Platform
    By consolidating intake, messaging, CRM, and analytics into one place, PatientGain avoids data duplication or insecure transmission between disparate tools.

Summary Table: HIPAA‑Compliant Lead Attribution via PatientGain

FeatureBenefit
BAA ProvidedEnsures legal HIPAA compliance
Encrypted & Secure HostingProtects PHI across lead capture and storage
Role-Based Access ControlLimits PHI access to authorized personnel only
HIPAA-Compliant AttributionTracks lead sources without exposing PHI
Unified Analytics DashboardView marketing ROI without risking privacy

PatientGain’s Reasons for Cost-Effectiveness and Lower Patient Acquisition Cost (PAC)

PatientGain achieves a competitive price point and a low Patient Acquisition Cost (PAC) by focusing on technology, standardization, and a subscription model.

1. The Integrated Platform Model (Replacing Multiple Vendors)

  • The Problem: Traditional practices often use a “patchwork system” of 5 to 8 different vendors for SEO, CRM, chat, texting, call tracking, and appointment booking. This is expensive, unreliable, and difficult to manage.
  • The PatientGain Solution: PatientGain offers a single vendor, integrated platform (including 10 to 20+ apps, a HIPAA-compliant CRM, and a website). By consolidating these services, they drastically reduce the total software and vendor management costs for the practice.
  • Cost Savings Example: PatientGain data suggests their integrated platform can replace multiple vendors, saving the practice an average of 32 hours a month of staff time, which is an estimated $18,000 per year in opportunity cost savings per clinic.

2. Subscription Model vs. Custom/Marketplace Fees

  • No Upfront Setup Fees (For 1 year contract): Unlike custom website development, which can cost $5,000 to $20,000+ upfront, PatientGain’s subscription tiers (GOLD, PLATINUM) eliminate these initial costs for contract-based clients, lowering the barrier to entry.
  • Focus on Conversion (Lower PAC): Their model is fundamentally different from pay-per-booking marketplaces like Zocdoc:
    • Marketplace PAC (e.g., Zocdoc): PAC is high and variable (often $50 to $120+ per booking), and the practice pays even for no-shows.
    • PatientGain PAC: The service leverages the practice’s existing website traffic (which the practice already paid to attract via SEO/PPC) and uses conversion apps to maximize bookings at a low, fixed monthly rate. In one example, this resulted in a PAC of $9.95 per new patient converted via their appointment app, demonstrating a far more sustainable model.
  • Semi-Custom, A/B Tested Websites: PatientGain provides semi-custom websites and apps, not full-custom builds. These semi-custom designs are based on over 10 years of A/B testing across hundreds of practices, thousands of providers, meaning they are proven to have higher conversion rates and lower Cost Per Lead (CPL) than custom-built sites. This standardization and optimization lowers their development costs while ensuring high ROI for the client.

3. Technology and Data Focus

  • AI and Automation: The platform leverages AI agents and automation for routine tasks (chatbots, auto-responders, social media posting). This reduces the need for expensive human labor in marketing execution, making the platform more scalable and cost-effective.
  • Targeted ROI (Reduced Ad Spend Waste): Their focus on data and conversion tracking (using tools like the Leads Funnel and SPOC App) helps practices eliminate spending on ineffective campaigns, ensuring every dollar spent goes toward a high-converting lead.

4. Why PatientGain Emphasizes Customer Service

PatientGain stresses “Superior Customer Happiness” as a core offering, treating customer service not as an add-on, but as essential for the success of their technical platform.

  • Engineering Culture: PatientGain is an “engineering type of company” tour day starts and ends the day by reviewing customer success and app performance. Their Silicon Valley base suggests a technology-first approach to solving client problems.
  • Dedicated Support: Subscription packages like PLATINUM include a dedicated Project Manager and Technical Staff assigned to the account. This ensures clients have expert support to set up the complex technology and optimize campaigns.
  • Reputation App for Providers: PatientGain understands that a practice’s success is defined by its reputation. PatientGain’s Reputation Management App actively help practices minimize negative reviews (which are often caused by non-physician issues like billing or rude staff) and maximize positive ones, showing a vested interest in the client’s overall business health.
  • Client-Centric Ethos: PatientGain’s customers are “never a bother” and will assist even non-customers, signaling a strong focus on building trust and rapport in a highly sensitive industry.

Thank you for your interest in PatientGain.com Medical Marketing. We look forward to hearing from you. PatientGain is Proven Medical and Dental Marketing Automation Platform, Based on AI Agents, Apps and Expert Humans.