Enterprise Service is a HIPAA Compliant AI Based Healthcare Marketing & Advertising Service Starting at $5000/mon

Designed for hospitals and multi-location healthcare businesses. More than just smart software, includes setup, dashboards training, service and best practices to grow your business. For smaller practices, check GOLD & PLATINUM service.

$5000/mon Service

All digital marketing and advertising services from PLATINUM service included for your healthcare business. Plus enterprise view of every location, based on digital performance. Plus a technical resource and a project manager included.

Most of medium to large healthcare enterprises suffer from fragmented strategies and apps spread over multiple technology providers. During HIPAA audit you may find out that there are “leaks” in the handling of patient data from apps to apps.

Majority of the medium to large healthcare businesses who have more than a single location have options now. They can use the same proven platform used by the top medical practices in the USA & Canada, without any setup costs.  Let’s face it, as you grow, you want to use a proven platform built with high growth foundation, HIPAA compliance, and best digital marketing and expert healthcare experience.

Key areas and issues faced by medium to large healthcare businesses

1. Reliable digital partner with healthcare marketing expertise & brand-management

2. Technology platform based on AI agents – proven and available

3. HIPAA compliant healthcare marketing platform

4. Support & services to support growth of your medium to large healthcare businesses

5. Healthcare SEO leadership and experience in the healthcare marketing

6. Digital advertising experience and data to support ROI based advertising

7. Social media apps and experience

8. Website scalable architecture and secure hosting

9. Reputation management for medical practices – apps & experience based on best practices

10. Email marketing (HIPAA compliant) and monthly communication strategy

11. Design and graphics support for brand-management

12. Content creation & support for social media posts

13. Professional account management; technical resource and a project manager assigned to your account

14. Ongoing training and support of your front-desk and other non-technical medical staff

15. Texting/SMS apps to increase patient acquisition and patient satisfaction (HIPAA compliant)

16. Role based access to your marketing dashboards (HIPAA requirement)

17. Single Point Of Contact (SPOC) app – to improve efficiency and minimize leads/referrals/inquiries leakage

18. Adherence to ethical marketing standards

19. HIPAA Compliant attribution of leads

Click here and setup a time so we can show you examples.  There is a discounted schedule of fees for multiple location medical practices.

HIPAA compliant marketing examples from PatientGain 

HIPAA-compliant marketing focuses on patient acquisition and engagement without revealing protected health information (PHI). HIPAA compliant strategies rely on automated and secure communications, educational content, and general promotions rather than using a patient’s specific health details for marketing. 

Marketing automation and communication

• Secure patient data: A healthcare can send Emails to patients in general format, without revealing medical condition. The database or the CRM used must be on servers that are compliant to HIPAA regulations, example is AWS HIPAA service.
• Promotional emails and texts: A dental offices can send email campaigns for special offers, such as a discount on teeth cleaning during National Dental Hygiene Month, using HIPAA-compliant Email marketing system.
• SMS based leads capture from the website: Automated emails can be used to follow up with patients who have missed an appointment or to perform seasonal check-ins, provided they are sent through a secure and compliant platform.
• AI-powered HIPAA compliant chatbots: Practices can deploy HIPAA-compliant chatbots on their website to answer patient questions, schedule appointments, and guide users to information, all while securely managing any new lead information. 

Content and lead capture with HIPAA compliance

• Website-based HIPAA compliant lead capture: A dermatology practice can use a gated content offer, like a downloadable skincare guide, to capture leads. The practice uses PatientGain’s PLATINUM service. Hence all leads are are saved in a HIPAA Compliant leads funnel.
• Educational content – HIPAA compliant: Healthcare organizations can publish educational content their website, as service pages. This can include general health tips or explanations of common medical conditions, as long as no patient-specific information is disclosed. PatientGain includes this service for its healthcare practice customers in PLATINUM service. HIPAA-compliant educational content increases conversion rates on medical websites by building trust, establishing authority, and protecting patient data. By clearly demonstrating that patient privacy is a priority, you encourage visitors to engage with your practice, fill out secure forms, and ultimately book appointments. 
• Targeted SEO based on reverse search engine: For cosmetic surgery practices, PatientGain help with search engine optimization (SEO) by targeting relevant keywords like “best cosmetic surgeon near me.” Pay-per-click (PPC) campaigns for healthcare practices can also be used to target general queries like “medical weight loss clinic in [location]”.
• HIPAA compliant Promotions & Offers for Mobile Patients: PatientGain provides an offers and promotions app that allows a practice to present targeted deals to potential patients browsing the practice’s website. Information is saved to a HIPAA-compliant CRM only if the user expresses interest, and after they accept the user consent.

Reputation and review management

• Review requests: Hospitals and medical practices can use PatientGain provided app to ask happy patients for online reviews. This process helps to build credibility without publicly sharing protected health information.
• Patient testimonials with consent: Medical spas can feature authentic patient testimonials and before-and-after photos, but only with explicit written consent from the patient. 

Compliant vs. non-compliant examples from PatientGain

PatientGain highlights the difference between compliant and non-compliant practices, such as: 

• Compliant pricing: A medical spa provides transparent pricing like “Laser Hair Removal – Starting at $XXX per session.”
• Non-compliant pricing: A med spa promotes a “$99 full body laser treatment” but includes hidden fees, misleading the customer.
• Compliant scheduling: The use of a HIPAA-compliant scheduling tool that encrypts sensitive patient data.
• Non-compliant scheduling: An insecure online scheduling tool that could expose a patient’s information in a data breach. 
• Healthcare Marketing Automation Examples – HIPAA Compliant Examples of Use Cases 1) A pediatric clinic sending reminders for vaccinations based on patient age. PHI is stored in HIPAA compliant servers 2) A dental office running an email campaign for yerly check ups.

Examples of marketing:

Compliant example	Non-compliant example
A medical spa features a testimonial and before-and-after photo from a patient who has given explicit, written consent to share their experience. The caption indicates that results may vary.	A practice shares a patient’s treatment details on social media, even without their full name, without first obtaining written consent. Posting photos or videos without patient authorization is also a violation.

Examples of Pricing and advertising

Compliant example	Non-compliant example
A clinic provides transparent pricing, such as “$XXX per session,” along with a clear disclosure of potential additional costs or package options.	A medical spa promotes a “guaranteed” outcome or misleadingly low price, such as “$99 full body laser treatment,” that later includes hidden fees. Making false medical claims or promising unrealistic results is a violation of both HIPAA and FTC guidelines.

Example Website tracking and analytics

Compliant example	Non-compliant example
A clinic’s website uses a secure, HIPAA-compliant platform for lead attribution that is covered by a BAA. It clearly gets consent from patients and warns about PHI through non-compliant tools like Meta Pixel or Google Analytics.	A practice uses a standard ad platform like Facebook Pixel to track users who visited specific pages about medical conditions, linking their identity with health information. Meta is NOT HIPAA COMPLIANT

Example communication with patients

Compliant example	Non-compliant example
A practice uses a HIPAA-compliant email system to send confirmations and promotions – after receiving consent.	A practice uses a regular, non-HIPAA compliant email service or standard SMS texting to send messages that include confidential treatment details.

Example online appointment scheduling

Compliant example	Non-compliant example
A practice uses a HIPAA-compliant scheduling tool that encrypts patient information. Encrypted patient data is stored in AWS HIPAA Servers.	A basic, non-secure online scheduling tool is used that could expose a patient’s personal and medical information in a data breach.

Example sharing patient information

Compliant example	Non-compliant example
When handling referrals, a practice uses a secure CRM and platform to track and manage the patient’s information in compliance with HIPAA.	When handling referrals, a practice uses a sales based CRM and platform to track and manage the patient’s information . These CRM platforms are NOT HIPAA COMPLIANT.

PatientGain ensures HIPAA compliance through a combination of technical safeguards, administrative policies, and formal legal agreements designed specifically for the healthcare marketing and patient engagement services it provides. 

As a Business Associate to healthcare providers (Covered Entities), PatientGain implements specific measures to protect the confidentiality, integrity, and availability of electronic Protected Health Information (ePHI). 

What Makes PatientGain HIPAA‑Compliant?

Key Components of PatientGain’s HIPAA Compliance

1. Business Associate Agreement (BAA)

A BAA is a legally required contract between a covered entity and a business associate. PatientGain provides a standard Business Associate Agreement (BAA) to its customers, which legally obligates PatientGain to protect PHI in accordance with HIPAA regulations. This is a fundamental requirement for any vendor handling PHI on behalf of a healthcare practice. 

2. Secure Infrastructure and Hosting

PatientGain’s platform and applications are hosted on secure cloud infrastructure, primarily Amazon Web Services (AWS), which is designed to be compliant with HIPAA and HITECH standards. 

• Data Encryption: ePHI is protected using encryption both “at rest” (when stored) and “in transit” (when transmitted, e.g., via HTTPS/SSL).
• Secure Storage: Patient data collected through PatientGain apps, such as their CRM, is stored on secure, HIPAA-compliant servers, not in less secure locations like standard website database tables (e.g., in WordPress itself). 

3. Technical Safeguards

PatientGain employs several technical controls to secure ePHI within its software and systems:

• Access Controls: Access to PHI is strictly limited through role-based access controls, ensuring that only authorized personnel can view or manage sensitive information based on their job functions. Shared logins are not permitted.
• Audit Logs: The platform maintains audit trails that record user activity, enabling the monitoring of access to PHI and helping to detect potential security breaches.
• Secure Communication: All patient communication (e.g., via secure forms, SMS/texting, chatbots) is handled within an encrypted environment to prevent unauthorized interception. 

4. Administrative Safeguards

PatientGain implements internal policies and procedures to enforce compliance:

• Staff Training: All PatientGain staff members are required to undergo regular HIPAA security and privacy training.
• Background Checks: All staff members are subjected to background checks.
• Security Audits: PatientGain conducts regular self-audits and security log reviews to identify and mitigate vulnerabilities. 

HIPAA-Compliant Services

PatientGain integrates these compliance features into specific services designed for the healthcare industry, such as:

• HIPAA-Compliant Web Forms: Forms used to collect patient information (like appointment requests or medical history) are secure and encrypted.
• Marketing Automation and CRM: The PatientGain CRM stores prospective and existing patient information securely, allowing for compliant marketing and communication activities, such as automated reminders, provided patient consent is obtained.
• Secure Patient Portals/Communication: Features like secure messaging and virtual assistants are built to ensure the secure exchange of information between providers and patients. 

By implementing these comprehensive technical, administrative, and contractual measures, PatientGain aims to provide a platform that allows healthcare practices to manage patient engagement and marketing while adhering to federal HIPAA standards.

PatientGain is a medical marketing automation platform designed for healthcare practices. It helps attract new patients, improve patient engagement, and streamline marketing efforts through a combination of AI and digital automation. The platform is HIPAA-compliant and includes services like website development, SEO, and patient communication tools. PatientGain aims to help practices manage their online presence and grow their business in a competitive healthcare market. 

PatientGain.com provides additional benefits for your healthcare practice.
Clinic owners, practice managers, dentists and doctors are often forced to work with multiple applications and incompatible online tools to help drive their business. There’s a lot to keep track of: website management, social media, Facebook, online advertising, website lead management, generating positive reviews, minimizing negative reviews, monthly email marketing, call tracking, online payments and much more… it can all be difficult to juggle. What’s more, where do you find the time to manage your efforts online while running your clinic effectively and treating your patients? www.patientgain.com data shows you will save 21 to 44 hours a month ( on average 32 hours a month) by using an Integrated Comprehensive Medical Practice Marketing system from PatientGain.com. At $47/hour, your average opportunity cost, this is savings of $1527 per month, or $18K per year, per clinic. This is in addition to improvement in increased patient acquisition and patient referrals and patient engagement.