Digital Advertising For Doctors & Dentists
Best Medical Advertising For Doctors. PatientGain.com advertising app and service starts at $299/mon, typical pricing for complete advertising service is $499/mon. In addition, there are additional costs. Digital advertising can be on many different mediums. Advertising strategy includes social media ads, Google ads, GEO fencing, ads creation and ads optimization. Due to changing regulations on medical, dental procedures, experimental procedures, there are certain restrictions for specific type of keywords. The following information applies to Doctors, Dentists, MedSpas, Surgeons & All Healthcare Practices.
Every day too many physicians and healthcare practices struggle every day to fill their calendar with patients. They have a great location, dedicated professional medical staff, proper equipment, many hard earned certifications and qualifications. They also have a nice looking Website. However what they lack is a sophisticated online marketing software and expertise. In addition, there is increasing commercialization of medical services. Applies to dentists, surgeons & healthcare practices.
Most Doctors Ask Us: Do I Need to Advertise? The Quick Answer is Yes, if You Want to Compete Online With Your Competitors. You Should Also Have a Monthly Advertising Budget.
As a practice manager, you have to focus on 1. Offline traditional advertising and 2. Digital online advertising. As majority of the patients search for medical services online, healthcare advertising for doctors using the internet is on the rise. We highly recommend online advertising for 99 percent of healthcare medical practices. Our data shows consistent increase in patient count and overall business improvement. In some cases we have to stop online advertising for our customers (physicians & medical practice) reason : they could not handle the volume of new patients, however every location is different and results from advertising and marketing will vary.
What is the purpose of digital ads?
The purpose of a digital advertising is to draw more relevant and targeted patients to your website. However, if your website is not designed for conversion and the web pages are slow to load, you will get mediocre results. This page outlines the entire process of patient acquisition. So even if your advertising campaign is performing (ads can be on social media, Google PPC ads, or other mediums), but your website pages are not designed for “conversion” or do not have relevant information, lack content, lack good reviews, lack conversion tracking, lack ability to capture leads from mobile users/patients (majority of users/patients are mobile), you will still not get high ROI from digital advertising for your medical or dental practice.
Example of ROI from advertising on Google, Facebook, IG, TikTok. Targeted advertising increasing your patient acquisition.
Example of ROI from digital ads – See the number of leads increase by adding digital ads. We have hundreds of examples like these.
Use case: Urgent care located in a very competitive area. In April received 98 effective new leads. In May, the number increased to 318 effective leads. In June 488 effective leads . This is one real example of a customer. Every location is different and you should expect different results. However, in 99% of our customers, digital advertising produces new patients.
Example of a digital ad on Instagram- promoting laser hair removal
The purpose of a digital advertising is to draw more relevant and targeted patients to your website. However, if your website is not designed for conversion and the web pages are slow to load, you will get mediocre results.
Example of a digital ad on Facebook- promoting dental implants
Example of a digital ad on Google PPC – promoting non-surgical rhinoplasty in New Jersey area
The actual advertising budget for each clinic and practice is different. Some clinics/doctors are very aggressive and spend $1000 per day (or more) and some spend $1000 a month on advertising. We also have few clinics/doctors who do not spend any money on online advertising, they doctors rely on referrals and very strong SEO rankings. Also you have to understand that every practice area is different. For example for Medspa and plastic surgeons, it is next to impossible to be successful without proper online advertising budget. The typical range is $3000 to $15000 per month, with average budget of $6677 per practice in USA. Urgent cares in USA: The typical range is $1000 to $7000 per month, spend on average spend $2600 per month per location. However these are “average” locations with medium competition. Primary care doctors spend $600 to $1300 per month, with an average monthly budget of $890 per month. Pediatric practices: The typical range is $600 to $1600 per month, spend on average spend $900 per month per location. Sexual health practices: The typical range is $3000 to $8500 per month, spend on average spend $4200 per month per location. Optometrist and Ophthalmologist practices: The typical range is $600 to $1500 per month, spend on average spend $750 per month per location. Read more here.
What Not to Do if You Decide to Run an Online Advertising Campaign?
- Don’t start and stop campaigns – Data is needed to make adjustments to your campaign. Professional online advertisers, look at the campaign data, keywords, negative keywords, conversion pages, quality of patient behavior to make adjustments
- If you have a small budget and you are in a very competitive market, you are NOT likely to see any results.
- Do not switch advertising mediums too quickly. For example, one of our customers in a very competitive area of the Dallas suburbs, wanted to spend $1000 per month on online ads, 15 days on Facebook+Instagram and 15 days on Google. This will be a waste of money. Running a successful ROI based campaign needs time and analysis. In this case we recommended to customers to commit to a monthly budget and let PatientGain make the decision. We allocated 80% of the budget to Google PPC ads and 20% of the budget to Facebook ads, for this customer.
- Increase your advertising budget: In another example, a vein clinic focuses on spider veins. They have good SEO rankings, they hired a social media specialist company to promote their practice in San Francisco California. They have been spending $1000 to $1500 per month, for the last 11 months, on social media ads, the social media specialist company also posts on Facebook and Instagram stories . The result: They have seen a lot of people visit the social pages on Facebook, Instagram, Pinterest and Website landing pages, however the conversion has been very low. First of all, if you are in an area like San Francisco, you should understand that you are in one of the most competitive areas of the USA. $1000 to $1500 of advertising budget is too low in a competitive area. If you do not invest in digital advertising, it will be difficult for you to acquire a steady flow of new patients. Solution for this particular customer was to educate them, and create an advertising plan that covered 1) Ads on Google PPC – 70% of the budget. 2) 30% on Social media 3) Increase the budget to $3500 per month. 4) Changed the posting strategy to “educating” patients (as opposed to just posting promotions”). It took 4 to 6 weeks, and the spider vein practice started seeing improvement in quality of leads and higher conversion rates. So every healthcare practice is not a fit for social media ads. And your overall messaging is also important. If you genuinely want to add value to a patient’s well being, then educating them first, and using “soft-selling” techniques will generally work for your practice.
- Your competition is not sleeping. They are looking at your ads also. They are adjusting also. So you must be nimble.
- Do not send users to non-relevant pages or posts. Provide useful information on every page – treat every page of your website, as if it’s a landing page. Have a call to action and lead capture on every page.
- Do not overload with long videos – Short videos produce the best conversion. Best results come from “in page” embedded videos.
What Percentage of Doctors Benefit From Online Advertising?
Our data shows that proper advertising produces more patients for 99 percent of the clinics/doctors. However setting up and managing Google, Facebook, Instagram ads is not a simple task. Just one or two mistakes can waste your budget. Our data shows that over 73% of the campaigns have issues, they have incorrect settings, wrong targeting, not enough branded images (for display based campaigns), or improper negative keywords or no negative keywords. List goes on and on. We have seen disasters, but we have also seen good campaigns. In summary, digital advertising for doctors works – question is how efficient is the campaign? and is it optimized?
Can Doctors Advertise in USA? Answer is YES.
However, doctors cannot advertise if it is misleading & aggressive and without factual and accurate information per AMA.
Most Doctors Ask Us: Do I Need to Advertise? The Quick Answer is Yes, if You Want to Compete Online With Your Competitors.
Dental & Medical Search + Social Media Advertising Campaign Setup, Includes Lead Tracking CRM and Funnel App
No Keyword Markups
No Setup Fees
Simple 15% Flat Fee Pricing
Example 1: If your monthly advertising budget is $1000 / mon, we charge $150.
Example 2: If your monthly advertising budget is $2000 / mon, we charge $300.
Example 3: If your monthly advertising budget is $3000 / mon, we charge $450.
Example 4: If your monthly advertising budget is $5000 / mon, we charge $750.
Example 5: If your monthly advertising budget is $10000 / mon, we charge $1500.
Example 6: If your monthly advertising budget is $20000 / mon, we charge $2400 (12% on 20K and above)
Example 7: If your monthly advertising budget is $50000 / mon, we charge $5000 (10% on 50K and above)
Not recommended model: Example of a Healthcare Advertising Company:
Here is a typical example of some other companies – they will sign you up for $1000 / mon advertising plan. However they will spend $750 on actual ads, and keep $250 as the “technical fee”. So if you multiply $750 times 33% you will get $247.50 – So actually, the fee they are charging you is more than 33%.
Example 1: Potential patient searching for an urgent care clinic near them. They are located in Burbank, California. You will notice that there are a lot of examples related to Google – this is because that we still see best ROI from google ads. Facebook, Instagram is also good.
Example 2: Potential patient is on Facebook and Instagram – Targeted ad is displayed to a potential patient, based demographics and past interest. GEO location is also a factor. Facebook and Instagram ads have become more complex than Google PPC ads. For example, there are more 62 different settings for proper Facebook ads. Instagram ads can be managed just like Facebook ads and both platforms are integrated. Facebook owns Instagram.
Example of a branded Facebook Ad
for a medical weight loss center
Example of a branded Instagram Ad
for a medical weight loss center
Example of social media ads for a dental practice
Example of Facebook Ads and how they appear on Facebook pages.
Example of Online Advertising Lead Capture for Medical Clinics. Green arrows are leads originating from Google PPC ads, orange ones are from organic search. This website has one of the best SEO rankings. So Google PPC ads, Facebook targeted ads, if done properly will have additional positive impact on your healthcare practice.
Offline Advertising VS Online Advertising
These days having a nice looking website will not be enough to generate new patient clients. If your clinic needs to retain existing patients for repeat services and procedures, then you need additional strategies and software. Advertising for doctors can be offline or online. Offline advertising for doctors refers to Billboards, Newspapers, Paper Yellow Pages, Ads in Cinemas, Radio Ads. This form of advertising has lower reach compared to online advertising. Its is also difficult to measure the impact, there are time constraints, difficult to make changes to advertising message once it is deployed. Above all it is expensive compared to online advertising, and ROI is much lower. The figure below shows the impact of online advertising for a healthcare practice. Specifically Google Adwords, PPC Advertising for dentists and doctors. You can see the spike in calls. This is due to launching an aggressive Online PPC Campaign for this practice.
Digital Advertising & Patient Acquisition Costs
Patient acquisition costs can be anywhere from $8 to $27 per new patient in most US areas – how do we know this? PatientGain.com has executed thousands of Advertising, Marketing and Email Marketing campaigns for healthcare companies. If you are located in an area with a lot of competition, your costs will be higher. Also, competing on the Internet for more patients requires that every medical practice must consider three key areas for online success. Each one of these areas are addressed by the PatientGain.com platform and we have developed specific online applications for each area to help you become successful.PatientGain.com’s online apps have become an excellent advertising tool for your medical practice. It is imperative that you launch your Reviews Marketing campaign, in addition to online advertising. Let’s show you some examples and how to launch a Reviews Marketing campaign.
Examples of Results from Actual Customers – Please Note: Your Results Will Vary and are NOT Guaranteed.
Facebook VS Google Advertising For Doctors
Facebook advertising can be very effective, just like Google search advertising. However, overall Google search ads perform much better than Facebook display ads, depending on your practice and healthcare service being advertised, and how it is being promoted. Every campaign is different. However, generally ROI is greater for advertising for doctors on Google search. Lets go over an example below.
The time frame is 1 month, 30 days. The budget spent is almost the same on Google Search and Facebook Ads for this medical practice.
Google CPC resulted in 2241 total visits, with 5078 page views, on average 2.27 page views per visit. During this time there were 78 conversions and 13 new sales. Each sale is approx $5000 for this medical clinic (aesthetics). Average cost per click is $5.68.
Facebook CPC resulted in 2036 total visits, with 2593 page views, on average 1.27 page views per visit. During this time there were 16 conversions and 4 new sales. Each sale is approx $5000 for this medical clinic (aesthetics). Average cost per click (interaction) is $4.43.
Based on this and similar data, we know that Facebook ads work, however ROI from Google search ads is much higher. If the click cost is less than 50% on Facebook and Instagram, compared to Google PPC ads, then results are comparable. However, our data shows that if 100 appointments are booked from Google search ads, and same number of appointments are booked from Facebook and Instagram leads, the leads that originated from Facebook and Instagram, are 23 percent less likely to show up or follow up on appointment requests. So our observation is that leads generated from social media are less quality leads, compared to the leads generated from Google search ads.
Use Case Example
One of PatientGain.com customers, a medical clinic in a very competitive market was running their PPC advertising with a local company in Michigan, when they first started using PatientGain.com. After using PatientGain.com advertising platform, the first month, they saw some drastic results at their clinic now that their Google AdWords Campaigns were being managed by PatientGain.com’s PPC platform. While using a local advertising company, they had an average cost per click of $5.86, and were spending around $1,600 – $1,800 a month on advertising. After switching over to PatientGain.com, they now had an average cost per click of $3.85, which increased the number of clicks they got per month by 166% with the same $1,600 budget. Their campaign also saw increased CTR and Quality Score ratings, and within days they saw the difference at the clinic, as more and more patients were reporting they found the clinic on Google. After analyzing where their patients were coming from a few months after making the switch, they found they were seeing 17 to 22 more patients per month who reported they found the clinic through Google. With a more effective and efficient campaign designed and managed by PatientGain.com, they increased the number of patients they saw with the exact same advertising budget.
Common question asked is PPC Advertising right for my clinic? The answer is YES. We have hundreds of examples to share with you. In a sample recent review of 162 medical clinics, we found that if a medical clinic is running PPC Advertising, 98 percent of these clinics have increased their patient count over a period when they were not using PPC Advertising.
Another very common question is asked “How PatientGain.com’s approach to online advertising helps our customers get better results?” Lets review the image below. You will see attention to detail and technical know-how how online advertising works and domain knowledge about healthcare and major trends like Mobile Advertising & Marketing for Doctors and Medical Practices.
Let’s review a real example below – Impact of online advertising for doctors:
Detailed Analysis of Online Advertising
In this case, PatientGain.com’s customer for 3 years had excellent SEO results, excellent maps listings, excellent online reviews. Competition had been growing steadily. Patient volume, on average 63 patients per day – but facing stiff competition from 2 new clinics. PatientGain.com project manager had been encouraging the customer to start PPC ads on Google – but customer declined. Finally one day they started noticing ads for their new competitors. By launching an aggressive PPC advertising campaign, the customer experienced an increase of 18 percent in the first 2 weeks. Measured month over month compared to previous years, overall increase was 23 percent. The additional cost of PPC advertising by off set by increased number of patients and higher volume of higher margin procedures. PatientGain.com recommends Google Adwords PPC for majority of its customers for an excellent ROI.
Whether you’re running your own campaign, or if you’re currently using a consultant or another company to manage your campaigns, we believe PatientGain.com’s campaigns can improve your clinic’s patient visitation. In short, our ability to give you better results through advertising comes from a few factors: AdWords Expertise, Healthcare Industry Knowledge, and Exceptional Campaign Performance.
PatientGain.com platform’s success not only comes from the powerful apps and software, but also from our team who are experts in healthcare marketing through years of experience. All of our customers’ campaigns are managed by our dedicated PPC team, all of whom have multiple Google AdWords certifications.