Patient Appointment Scheduling App For Doctors $199/mon – Using AI and Human Responses

HIPAA compliant online scheduling for your medical & dental practice. Over 92 percent of medical clinics know that they need to improve how they communicate with their patients, but often don’t have the tools or time to make changes to their communication strategy.

26 percent of your patient calls end up in your voice mail.
Your patients love convenience. With online appointment scheduling, it’s never been easier for them to quickly find a medical provider, and set-up a time to be seen. By including appointment scheduling apps on your clinic’s website, your patients can easily see your availability, and pick out a time that works for them. Patients who find your website online are more likely to visit you when they can quickly and easily schedule a visit online. Our system can send you an Email or a Text/SMS to alert you.

How does PatientGain.com’s Patient Appointment Scheduling App For Doctors work?

PatientGain.com’s Patient Appointment Scheduling App is a HIPAA-compliant, cloud-based intelligent AI based and human based app. It is designed to automate healthcare practice bookings through a clinic’s website or using OpenEMR. It operates as an integrated part of their larger marketing and lead management ecosystem to convert web visitors into patients. The reason why this app functions with much higher conversion rates for standard/typical appoint booking apps, is that it is a part of the SPOC + QuickSend framework. Which includes Consent Management, HIPAA compliance – and it also comes with 3 type of responses: 1) Common cookie cutter responses 2) AI based responses 3) Human (front-desk) based responses.

Core Functionality

The app offers two primary methods for managing appointments: 

• Direct Bookings: Allows patients to see real-time availability and pick a specific time slot that works for them. If AI is enabled, then AI assists.
• Appointment Requests: Patients submit their preferred times, which the front desk then confirms or adjusts via the dashboard. If AI is enabled, then AI assists.

How It Works for the Practice

1. 24/7 Availability: Patients can book at any time, even when the office is closed.
2. Centralized Dashboard: All scheduling activity flows into a unified “Single Point of Conversion” (SPOC) dashboard, where staff can manage inquiries and see real-time updates.
3. Automated Notifications: The system sends instant email or SMS alerts to staff when a new booking occurs.
4. No-Show Prevention: Automated reminders and confirmations are sent to patients via email or text to reduce missed appointments.
5. Soft Appointments for Walk-ins: Even walk-in clinics can use it to set “soft” appointments and display current wait times. 

Integration and Setup

• OpenEMR Integration: The app can integrate with existing OpenEMR Electronic Medical Record (EMR) systems (like OpenEMR) using secure HTTPS protocols to sync patient contact data and schedules.
• No Installation Required: As a cloud-based service, it works with any existing website without requiring software installation.
• Customizable Logic: Clinics can set parameters for different appointment types (e.g., 30-minute consultations vs. 15-minute follow-ups) and specific provider availability. 

The app is included in PatientGain’s Gold and Platinum service tiers or available as a standalone tool for approximately $199/month. 

Example of Consent Management App – Included with the SPOC app.

With PatientGain.com’s Appointment Scheduling App, you’re able to bring in more patients from the web, and simplify your appointment scheduling process for both your patients and your front desk staff. Patients don’t always have a free moment to call your clinic ahead of time, and sometimes they may just want to schedule a time online or even see what your current wait time is to decided when they should walk-in. By integrating Appointment Scheduling onto your site, you can provide the type of convenience your patients want, and convert patients who might not see you otherwise.

Software helps to make this appointment scheduling easy for your staff as well, saving them time so they can focus on helping your clinic run smoothly. PatientGain.com’s Appointment Scheduling app sends alerts to your staff, allows them to quickly confirm appointments, automatically blocks off unavailable time slots, and can even integrate with your OpenEMR.

Even if your practice is exclusively a walk-in clinic, you can set-up ‘soft’ appointments, display your current wait time, and even send alerts to patients to let them know when they should walk in. By improving your communication with patients, and allowing them to better engage with you online, patient leads who find you online are more likely to walk-in through your clinic’s doors.

Your patients can request appointments times or book appointments using your Website or Facebook page. This app is HIPAA compliant and is integrated with PatientGain.com’s Patient Lead Capture CRM, Phone Call Tracking, Email Marketing, and Auto Responder apps.

You can easily improve your clinic’s patient generation, and helping to front desk staff handle patient leads more efficiently, all with PatientGain.com’s Appointment Scheduling App. There’s no software to install, and PatientGain.com can work with any website out there. And best of all, PatientGain.com’s Appointment Scheduling App is completely HIPAA compliant, so when your next HIPAA audit comes around you can breathe easily.

PatientGain.com is a proven medical marketing solution, includes apps, websites, SEO, HIPAA compliance and account management.