PatientGain’s Missed Call Texting App for Doctors and Dentists: Why Missed Call Texting is a Must Have for Healthcare Practices. Promo Pricing Starting at $100/mon for 12 months for New Customers.

We understand the importance of every call you receive. That’s why PatientGain has introduced the Missed Call Texting app to increase the total number of new patients phone calls converted to paying patients. Based on thousands of PatientGain’s campaigns, we have learned that majority of the new patients will “Call You”. No matter how many appointments buttons and Call-to-action (CTA) you add to your website. See some actual data below. When new patients contact you by phone, many times (32% of the new patients calls) are not answered. PatientGain’s intelligent app based on AI and data-matching algorithms, waits for a specified time and then sends a text message to the caller. This communication presents the caller with a menu of choices. The caller can request specific actions from the app. This results in higher conversions from new patient calls.

PatientGain’s intelligent app is included in our Platinum+ service, or simply add it to your GOLD or PLATINUM service. Set up a time to see the examples and ROI examples.

Tailor the auto-responder message to align with your brand’s tone and style. You have the flexibility to convey a personalized message that reflects your company’s values.

How it Works:

When a call is missed, PatientGain’s Missed Call Texting App for Doctors and Dentists triggers an SMS response to notify the caller. This ensures that even if we can’t answer your call immediately, you’re informed and reassured that your inquiry is valued.

Benefits:

Instant Notification: Receive timely alerts when your call is missed.
Improved Customer Experience: Demonstrate your commitment to customer satisfaction by acknowledging missed calls promptly.
Efficient Communication: The SMS auto-responder provides a quick and informative response to keep your callers informed.
Convert Potential Leads: Promptly acknowledging missed calls helps in nurturing potential leads, turning them into satisfied customers.

This app allows new patients to communicate and contact your practice by
A) Voice
B) Texting
C) Operator (Directing call to your front-desk)
D) Adds contacts to your CRM database automatically for further engagement and monthly Email marketing.
E) Work-load on your front desk is reduced
F) Conversion is increased

Details of the missed call app for dentists and doctors:

Missed Call Texting Apps for doctors are specialized tools designed to automate communication and enhance the connection between healthcare providers and their patients. These apps work by integrating with a doctor’s existing phone system to detect missed calls—those that go unanswered or to voicemail—and automatically trigger a text message to the caller’s phone number. Here’s how they typically function:

How It Works:

1. Missed Call Detection: The app monitors incoming calls and identifies those that are not answered or sent to voicemail.
2. Automated Text Message Trigger: Automatically sends a pre-written text message to the caller immediately after the call is missed.
3. Customizable Text Messages: Allows customization of text messages to include:
   • Practice Introduction: Briefly introduces your practice and the services offered.
   • Missed Call Acknowledgement: Notifies the caller that their call was missed.
   • Call to Action: Encourages the caller to reschedule their appointment, visit the website, or reply for further assistance.
   • Contact Information: Provides essential contact details like phone number or website address.
4. Immediate Engagement: Engages the caller directly through text, allowing them to interact and respond with their needs, enhancing communication.
5. Enhanced Patient Experience: Improves patient satisfaction by ensuring prompt responses, demonstrating attentiveness even outside regular business hours.

Benefits:

• Improved Patient Communication: Captures potential patients who might otherwise not leave a voicemail, increasing appointment scheduling.
• Increased Efficiency: Saves staff time from manually returning calls, allowing focus on other essential tasks.
• 24/7 Availability: Ensures patients receive timely responses, enhancing the perception of constant availability.

Compliance and Security:

• HIPAA Compliance: Ensures all communications are secure and patient privacy is protected by adhering to HIPAA regulations. Avoids mentioning specific medical conditions or identifiable information in automated messages.

Integration and Customization:

• Integration with Existing Systems: Looks for seamless integration with current phone systems and, potentially, electronic medical records (EMR) software.
• Customization Options: Offers extensive customization to reflect the practice’s branding and communication style.

These apps streamline workflows and foster a proactive communication environment, making them invaluable in modern medical practice management.

Enhance your communication strategy with our Missed Call Notification feature, designed not only to provide excellent customer service but also to increase your chances of converting potential leads into satisfied customers.