PatientGain.com Reviews Auto Publish App
Auto-Publish Your Best Reviews From Google, Yelp, Facebook, HeathGrades Review Sites on Your Own Website and Facebook – Effortless. Contact (650) 469-1313.
Executing a successful patient acquisition strategy online requires much more than a website. In order to increase your clinic’s patient count, you need intelligent software behind your website, and a strategy that has been proven to be successful for top healthcare clinics across the US. PatientGain.com apps are hosted in the cloud on world-class high performance servers in the USA. There is no software to install or setup fees, no long term contracts – month-to-month, and awesome support.
Doctor Online Reputation Management Software – HIPAA Compliant. No Setup Costs – Simple Pricing All 4 Apps for $299/mon
4 Strategies to Improve Online Reputation Management For Doctors
No 1. Use an iPad in the lobby for patient reviews.
No 2. Use Text/SMS based software for patient reviews.
No 3. Use Email Marketing based software for patient reviews.
No 4. Use Social Media/Facebook software for patient reviews.
In a perfect world, the quality of the medical care and level of personal attention provided by you should be enough to ensure that your patients contribute glowing reviews and testimonials. Of course, the reality is that most patients need to be gently and subtly encouraged to submit any online feedback. In real life, maximizing positive online review and minimizing negative reviews should be your strategy.
4 Best Review Sites for Doctors, Dentists and Medical Practices
PatientGain.com Data on Patient Reviews
Over 72% Of the patients who are unhappy and who post negative feedback on Google and Yelp are not doing so because of the Patient-Physician experience; they are unhappy due to billing issues, incorrect deductible payment, rude front desk person, lack of perceived patient focus, improper handling of the paper-work, long wait time or impolite response from a clinic staff member ( non-physician ). 28% of the time it is Patient-Physician related.
Let’s face it – as patients leave your medical practice, either they are happy with the service, unhappy or somewhere in the middle. With a little bit of focus and excellent software on your side, you can turn the entire patient experience into a winning strategy for your practice. Unhappy, disgruntled patients can destroy the reputation of a dedicated doctor. So your strategy should be to proactively address this issue.
Reputation Management is very important for you medical practice. It is included in the GOLD package.
Patient’s Reviews – More than 80% of your success is likely to come from Google Reviews and YELP Reviews.
At OnRevenue we have achieved great success for our customers. We have also learned that success rule of 80/20 still applies in online reputation for doctors and clinics. There are hundreds of online reputation sites. More than 80% of your success is likely to come from Google Reviews and YELP Reviews. Other review sites are still useful to your clinic’s online strategy, but much less so than these two. All other sites, HealthGrades & Vitals and several others, are good sites but if your strategy to be the dominant medical practice in your target area, OnRevenue recommends your should should focus on Google Reviews first – Achieve 100 Reviews with 4.5 ranking or higher, then Yelp and Facebook, and then others. You will see the best results by using this plan.
So what should be your strategy? Should you have a simple app that allows to capture reviews from patients as they are about to leave your practice? Should you send them surveys? Unfortunately these techniques may work on a limited number of reputation sites, but the most important reputation sites, Google and Yelp, their algorithms are likely to filter or blacklist your patient reviews if they are all being submitted from the same computer, same IP address, or same location. It is easy to track originating reviews and testimonials. So if its too easy, it is likely to have an adverse effect on your reputation, rather than increasing your reputation.
Reputation Management Can be a Headache
Where do you start? Google, Yelp, Facebook or HealthGrades?
Of all the review sites, PatientGain.com’s data shows that Google Reviews is the most influential for new patient acquisition and existing patient engagement. Next is Facebook and Yelp reviews. All other sites are important but much less than these review sites. If it is easy to get reviews on a website, then it will not have long term value to you. For example, for Google and Yelp reviews – it is a a lot harder to get legitimate reviews than lets say healthgrades review website, so PatientGain.com’s data shows that you must focus on these two review sites first. For Google reviews, your target should be 4.5 ratings or higher and 100 reviews or more. On Yelp reviews, your target should be 4.2 ratings or higher and 50 reviews or more. If you achieve these numbers you will be in excellent shape, and then can focus on other review sites.