PatientGain new customers, call (650) 469-1313 option 1 . For existing customers, please contact your assigned PM and you can also send a text to : (650) 398-1081. All customers have an assigned project manager and a technical staff. This allows us to provide personal service. The same team works on your account, service and apps, so they know your business very well. If there is urgent request, please text us.