If you are trying to contact us for any reason, we request that you send us a Text/SMS rather than phone calls. We are swamped with helping our customers, and we can easily respond to your questions by Texting/SMS. PatientGain new customers, call (650) 469-1313 option 1 . For existing customers, please contact your assigned PM and you can also send a text to : (650) 398-1810. All customers have an assigned project manager and a technical staff. This allows us to provide personal service. The same team works on your account, service and apps, so they know your business very well. If there is urgent request, please text us.