Examples of AI Agents For Healthcare Practices

Are there any examples of AI agents for medical and dental practices from PatientGain?

Yes, PatientGain offers several AI agents for medical and dental practices, primarily focusing on marketing, patient engagement, and administrative automation. In addition to using AI agents, PatientGain uses automation, expert humans and specific focus on HIPAA and PHI compliance. Healthcare is different from other industries. AI cannot solve all of the business problems, it requires constant human oversight, and checks to make sure that every step of automation and AI is “logged” and is available for HIPAA audit. In addition all tasks cannot be performed by “anyone”. There are specific requirements and restrictions on who can see certain information. So it must be based on roles.

4 Good Examples of PatientGain’s AI Agents

1. Social AutoPilot App

This Social Auto Pilot app is designed to make it easier for medical and dental practices to post on Facebook, Instagram and Google Business Profile (GBP). PatientGain’s Social AutoPilot is an AI-powered app for healthcare practices (doctors, dentists) that automates and manages their social media presence, creating and scheduling content for platforms like Facebook, Instagram, and Google Posts to save staff time, boost patient engagement, and maintain an active online image, all within a HIPAA-compliant system. It uses AI to generate posts relevant to the practice’s services, which are then reviewed and approved by a human project manager before publishing. 

Key Features & Benefits:

• AI Content Creation: Generates monthly posts about services, providers, and health topics, tailored to the practice.
• Multi-Platform Management: Handles content for Google My Business (GMB), Facebook, and Instagram from one dashboard.
• Human Oversight: Content is reviewed by a project manager, ensuring accuracy and relevance before posting.
• Time-Saving: Reduces the burden on staff to create social media content regularly.
• HIPAA Compliant: Ensures all marketing and patient interactions adhere to privacy regulations.
• Performance Analysis: Optimizes posts and provides insights to improve marketing ROI. 

In essence, it’s a smart, automated solution to keep a healthcare practice’s social media active and engaging without requiring significant daily effort from the practice team

Example of a primary care practice

An AI content generator and scheduler for social media (Google Business Profile, Facebook, Instagram) to save time and boost engagement.

1. SPOC (Single Point of Contact) App: A centralized dashboard that unifies all patient communications (calls, texts, forms) using AI to automate responses and manage leads from a single place, reducing leakage and cost.
2. Intelli*Connect AI App: Acts as a virtual front desk, capturing and tracking inquiries from chatbots, forms, calls, and texts, funneling them into one system.
3. Intelligent Medical Chatbot: Provides 24/7 answers to patient FAQs, handles basic inquiries, and captures leads when the office is closed, increasing conversion.
4. Social AutoPilot: An AI content generator and scheduler for social media (Google Business Profile, Facebook, Instagram) to save time and boost engagement.
5. AI Appointment Scheduler: Automates booking, sending reminders, and facilitating rescheduling, integrated with the practice’s CRM.
6. AI-Driven SEO & Website Optimization: Uses proprietary algorithms to understand patient search intent and optimize practice websites for high conversion and visibility. 

How They Help:

• Automate tasks: Handles repetitive work like answering FAQs, sending reminders, and managing social media.
• Improve lead capture: Ensures no patient inquiry is missed, converting visitors into appointments.
• Streamline operations: Centralizes communication and data, freeing up staff time for complex patient care.
• Enhance marketing: Delivers targeted promotions and insights through AI-powered analytics.