Cost of CareConnect Email Marketing

The details of the two main standalone pricing packages for PatientGain’s CareConnect service are: 

• FastStart 1 Service ($300/month): Includes 2 email campaigns per month and supports up to 4,000 patient contacts.
• FastStart 2 Service ($500/month): Includes 3 email campaigns per month and supports up to 10,000 patient contacts. [

Both packages include fully managed execution, AI-driven strategy reviewed by a human project manager, and a built-in HIPAA-compliant security infrastructure. This also includes a BAA and human project manager support.

Is it HIPAA Compliant? Does it include BAA?

PatientGain’s CareConnect service is fully HIPAA-compliant out of the box.  Unlike generic platforms (such as basic tiers of Mailchimp or Constant Contact) which lack the proper encryption and security controls for patient data, PatientGain is engineered specifically for healthcare providers. 

Why It Is HIPAA-Compliant:

• Business Associate Agreement (BAA): The service is backed by a full, legally binding BAA that covers all email applications, marketing tools, and account staff to completely insulate your practice from data liability. 
• Medical Encryption: Built as a secure, healthcare-focused “walled garden” to ensure your patient contact lists—which constitute Protected Health Information (PHI)—are safely stored and transmitted.
• Zero-Burden Compliance Workflow: Because the infrastructure is automated and secure, practice managers do not have to manually scrub or segregate data to prevent accidental health data leaks. 

What is done-for-you? do I need to draft Emails and send to a project manager?

No, you do not need to draft emails or send anything to them. – “Done-for-you” means PatientGain’s team and AI systems handle 100% of the heavy lifting—including writing the copy, choosing graphics, designing the layout, and managing your subscriber lists. 

Your only responsibility is a quick final review. Here is exactly how the process works:

• The Setup: PatientGain uses AI to analyze seasonal health risks and high-conversion medical keywords to automatically draft localized content for your practice. 
• The Human Review: A human project manager from PatientGain reviews the drafts, styles the layout, and schedules the campaigns. 
• Your Part (The Approval): The completed newsletters or promotional sequences automatically appear in your digital work queue. You simply look them over to make sure they align with your clinic’s voice and click “Approve.” 

Once you click approve, PatientGain automatically deploys the email to your patient database through their secure, HIPAA-compliant network. 

Can I see the performance of the Email campaigns?

Yes, you can track the performance of your campaigns. PatientGain utilizes data-driven performance metrics to monitor how well your emails are doing.